Frequently Asked Questions

Find answers to common questions about our car rental services in UAE

General Questions

What documents do I need to rent a car in UAE?

To rent a car from SAADGHOSTCARRENTAL in UAE, you'll need:

  • Valid driver's license (must be held for at least 1 year)
  • Emirates ID (for UAE residents) or passport (for tourists)
  • Valid credit card for security deposit
What is the minimum age to rent a car in UAE?

The minimum age to rent a car is 21 years. Drivers between 21-25 years may need to pay a young driver surcharge. Some luxury vehicles may require drivers to be 25 years or older.

Booking & Reservation

How do I book a car?

Simply fill out the booking form on our website with your details. We will contact you via WhatsApp to confirm your booking and arrange delivery. No upfront payment is required.

Can I modify or cancel my reservation?

Yes, you can modify or cancel your reservation free of charge up to 24 hours before your scheduled pickup time. Contact us via WhatsApp or phone to make changes.

Delivery & Payment

Do you offer car delivery service?

Yes! We offer convenient car delivery anywhere in UAE - your home, hotel, airport, or any location within our service area. Delivery is free within city limits.

What payment methods do you accept?

We accept cash payment when we deliver the car. No upfront payments are required. For security deposit, we require a credit card authorization.

Insurance & Documents

What insurance coverage is included?

All our rentals include comprehensive insurance coverage as per UAE regulations. This covers third-party liability, theft, and accident damage.

Is there a security deposit required?

Yes, a security deposit is required for all rentals. The amount varies based on the vehicle type and is fully refundable upon return of the vehicle in the same condition.

Still have questions?

Can't find the answer you're looking for? Please contact our friendly team.

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